Frequently Asked Questions
The moonwalk units range in size from 10'x12' up to 20'x20'. The heights vary depending
on the design you choose.
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Generally speaking, between 6 and 12 kids at one time. This really depends on
the size of the children.
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This depends on the size of the children and the maze selected. For parties, we
recommend no more than 6-8 small children in the castle maze at one time. The
caterpillar maze includes a play area with a slide; we recommend no more than
one child at a time on the top of the slide.
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The castle maze is 15'x15' and stands approx. 5' in height. The caterpillar
maze is 40'x 7' and stands approx. 6 1/2 ft. at the tallest point..
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The giant slide stands 22' tall; the same as a two story house. The ground space
is approx. 28'X 36'. The obstacle course is 17' tall and 28'X 40'.
Pricing fluctuates seasonally and is based on a number of factors. For current
pricing check our pricing
page.
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Yes. All It's Magic units are thoroughly cleaned between each use. We are
committed to making sure that your children have a clean, healthy, and safe
environment in which to play. In addition to cleaning, we also safety check and
troubleshoot all equipment before it goes out to another client. This way, you
are always guaranteed a unit that is safe, clean and in good working order.
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Actually, it stays very comfortable inside the equipment. The moonwalks lose air
with every bounce (that is what makes them bouncy- the loss and refilling of
air!) so it always feels breezy and cool inside. The flooring can sometimes heat
up from direct sunlight, so shade is preferred if available. Children can also jump
with their socks on if needed.
The mazes have air flowing through them at all times and are cool and
comfortable! Excellent for hot summer days.
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We do not operate our moonwalks in high winds or rain. If recent weather has
caused the bounce area to become muddy, you will need to locate an alternate
location. We strongly urge renters to reserve an indoor location (such as a
park, school or church gymnasium) in case of inclement weather. Safety is our
first concern. The small and medium units can be set up in a garage or basement.
Mazes can be set up indoors with a little rearranging of furniture! They can be
set up so that they stretch down a hallway or through several rooms.
Please see our Cancellation
Policy for more information.
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Yes. We can set up moonwalks in gymnasiums, halls, churches, or any other area
that can accommodate the height (aver. 8 feet) of the moonwalks.
Mazes are recommended for indoor use as they are lightweight and tend to blow
around in light wind.
The giant slide and obstacle course can be set up if the area can accommodate the height and delivery entrance can be reach by truck. We cannot deliver these
units into areas that must be accessed by stairs.
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Call us at 770-751-1350 or email us at infoparties@aol.com.
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Ages 2-12 years. Some older teenager parties are permissible; call or e-mail for
details if you're not sure.
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We recommend them for smaller children (2-8) for parties. They are great for
sleepovers for any age child!
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We deliver in a limited area around Atlanta, GA. Call or e-mail us to find out
if you are in a delivery area. NOTE: Certain areas require an additional trip
fee.
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Yes. Please review the requirements for park parties.
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For the standard 15'x15' units, you'll need an area roughly 17'x17'. Since the
units vary in size, please check the detail page for the size of your unit and
add at least 1 foot around the perimeter. Also, if you're not sure what size
your yard is, you can measure it or "walk it off" heel to toe in a
man's shoe (it'll be about 1 foot per step) to approximate. If you can imagine
two parked cars side by side in your set up area, most likely we can fit the
unit of your choice in that area. Also, most 2 car driveways can accommodate
most units. Don't forget your vertical clearance! You'll need an area free of
low wires, about 16-17 feet high.
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A standard walk through gate is fine. We bring the unit rolled up and wheel it
in on a standard hand truck (dolly). If a person can comfortably walk through,
we can fit the moonwalk through too!
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Yes. We prefer to set up in a lawn or grassy area if possible because it is
easier to secure the unit but we can set up in a parking lot, driveway, or other
hard surface.
If you have a 2 car width driveway, most likely our bouncer will fit. A slight
slope is not a problem. Typically, we like to see the entrance of the unit at
the top of any slope.
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Yes. A slight slope is not a problem. Typically, we will place the entrance of
the unit at the top of any slope.
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Yes. We will bring a 50 or 100 foot extension cord with us, so you'll need an
outlet near the set up area. The blower runs continuously and uses approximately
14&#cent of electricity per hour. Your blow dryer uses more than that! NOTE:
All blowers and wiring are safety checked before delivery.
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Rental periods vary. The typical range of rental time is 3 hours to all day (7
or 8 hours). You decide on the specific time you want the bouncer set up by and
we'll have the equipment set up between 30 minutes and 2 hours before that start
time. Also, you do not pay for our set up time, all rental periods are jumping
time only! Pick up is based on the number of hours you rent for. If you have
special requirements for an exact setup or pick up time, (for example, your
event is in a location that you have rented for a specific amount of time) let
us know.
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Our office is open from 7am to 7pm weekdays. Our customer support lines are open
continually on the weekends. If you happen to get voicemail at any time, please
leave your name and number and we will get back to you as soon as possible. Our
curfews for picking up are generally 9pm during daylight savings and 7pm
otherwise.
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We suggest 3-5 weeks before your scheduled party date. However, we generally
have inventory available for last minute bookings, if you are not too picky
about style preference. All units are booked on a first come first served basis.
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Yes. The moonwalk must be set up in a backyard or area that is fenced and locked
up. The fence must be at least 4 feet tall. There is an additional charge for
this service. It's Magic reserves the right to deny any event of this service.
It's Magic also reserves the right to cancel the over night portion of any
event at any time if we have reason to believe that our property is at risk of
injury or theft.
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No. In fact, It's Magic does not allow for this. All of our drivers are trained
as professional installers and are certified by It's Magic to be the exclusive
installer of our equipment. Where the safety of your children is concerned, it
is always best to leave it up to the professionals.