Frequently Asked Questions


How big are the moonwalk?

The moonwalk units range in size from 10'x12' up to 20'x20'. The heights vary depending on the design you choose.

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How many children can fit in a moonwalk?

Generally speaking, between 6 and 12 kids at one time. This really depends on the size of the children.

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How many children can fit in a maze?

This depends on the size of the children and the maze selected. For parties, we recommend no more than 6-8 small children in the castle maze at one time. The caterpillar maze includes a play area with a slide; we recommend no more than one child at a time on the top of the slide.

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How big are the mazes?

The castle maze is 15'x15' and stands approx. 5' in height. The caterpillar maze is 40'x 7' and stands approx. 6 1/2 ft. at the tallest point..

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How large is the giant slide and obstacle course?

The giant slide stands 22' tall; the same as a two story house. The ground space is approx. 28'X 36'. The obstacle course is 17' tall and 28'X 40'.

How much does it cost?

Pricing fluctuates seasonally and is based on a number of factors. For current pricing check our pricing page.

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Are the moonwalks clean?

Yes. All It's Magic units are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.

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It's pretty hot outside. Does it get hot inside the inflatables?

Actually, it stays very comfortable inside the equipment. The moonwalks lose air with every bounce (that is what makes them bouncy- the loss and refilling of air!) so it always feels breezy and cool inside. The flooring can sometimes heat up from direct sunlight, so shade is preferred if available. Children can also jump with their socks on if needed.
The mazes have air flowing through them at all times and are cool and comfortable! Excellent for hot summer days.

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What if it rains?

We do not operate our moonwalks in high winds or rain. If recent weather has caused the bounce area to become muddy, you will need to locate an alternate location. We strongly urge renters to reserve an indoor location (such as a park, school or church gymnasium) in case of inclement weather. Safety is our first concern. The small and medium units can be set up in a garage or basement.
Mazes can be set up indoors with a little rearranging of furniture! They can be set up so that they stretch down a hallway or through several rooms.
Please see our Cancellation Policy for more information.
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Can you set up indoors?

Yes. We can set up moonwalks in gymnasiums, halls, churches, or any other area that can accommodate the height (aver. 8 feet) of the moonwalks.
Mazes are recommended for indoor use as they are lightweight and tend to blow around in light wind.
The giant slide and obstacle course can be set up if the area can accommodate the height and delivery entrance can be reach by truck. We cannot deliver these units into areas that must be accessed by stairs.

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How can I place a reservation?

Call us at 770-751-1350 or email us at infoparties@aol.com.

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What are the appropriate ages for bouncing?

Ages 2-12 years. Some older teenager parties are permissible; call or e-mail for details if you're not sure.

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What are the appropriate ages for mazes?

We recommend them for smaller children (2-8) for parties. They are great for sleepovers for any age child!

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Do you deliver to my area?

We deliver in a limited area around Atlanta, GA. Call or e-mail us to find out if you are in a delivery area. NOTE: Certain areas require an additional trip fee.

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Do you set up in parks?

Yes. Please review the requirements for park parties.

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How much room do I need?

For the standard 15'x15' units, you'll need an area roughly 17'x17'. Since the units vary in size, please check the detail page for the size of your unit and add at least 1 foot around the perimeter. Also, if you're not sure what size your yard is, you can measure it or "walk it off" heel to toe in a man's shoe (it'll be about 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. Also, most 2 car driveways can accommodate most units. Don't forget your vertical clearance! You'll need an area free of low wires, about 16-17 feet high.

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How much room do you need to bring the moonwalk in?

A standard walk through gate is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). If a person can comfortably walk through, we can fit the moonwalk through too!

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Can you set up on my driveway?

Yes. We prefer to set up in a lawn or grassy area if possible because it is easier to secure the unit but we can set up in a parking lot, driveway, or other hard surface.
If you have a 2 car width driveway, most likely our bouncer will fit. A slight slope is not a problem. Typically, we like to see the entrance of the unit at the top of any slope.

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My yard slopes a bit- will that be OK?

Yes. A slight slope is not a problem. Typically, we will place the entrance of the unit at the top of any slope.

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Does it need electricity? How much does it use?

Yes. We will bring a 50 or 100 foot extension cord with us, so you'll need an outlet near the set up area. The blower runs continuously and uses approximately 14&#cent of electricity per hour. Your blow dryer uses more than that! NOTE: All blowers and wiring are safety checked before delivery.

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What time do you deliver and pickup the bouncer?

Rental periods vary. The typical range of rental time is 3 hours to all day (7 or 8 hours). You decide on the specific time you want the bouncer set up by and we'll have the equipment set up between 30 minutes and 2 hours before that start time. Also, you do not pay for our set up time, all rental periods are jumping time only! Pick up is based on the number of hours you rent for. If you have special requirements for an exact setup or pick up time, (for example, your event is in a location that you have rented for a specific amount of time) let us know.

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What are your hours of operation?

Our office is open from 7am to 7pm weekdays. Our customer support lines are open continually on the weekends. If you happen to get voicemail at any time, please leave your name and number and we will get back to you as soon as possible. Our curfews for picking up are generally 9pm during daylight savings and 7pm otherwise.

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How far in advance do I need to order?

We suggest 3-5 weeks before your scheduled party date. However, we generally have inventory available for last minute bookings, if you are not too picky about style preference. All units are booked on a first come first served basis.

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Can I keep the moonwalk over night?

Yes. The moonwalk must be set up in a backyard or area that is fenced and locked up. The fence must be at least 4 feet tall. There is an additional charge for this service. It's Magic reserves the right to deny any event of this service. It's Magic also reserves the right to cancel the over night portion of any event at any time if we have reason to believe that our property is at risk of injury or theft.

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Is it cheaper if we pickup the moonwalk ourselves?

No. In fact, It's Magic does not allow for this. All of our drivers are trained as professional installers and are certified by It's Magic to be the exclusive installer of our equipment. Where the safety of your children is concerned, it is always best to leave it up to the professionals.